Shipping Info

JUPdog Shipping Policy

Shipping Policy

Thank you for visiting and shopping at JUPdog.com.

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2-3 business days unless otherwise noted in the product description. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost, You will be given shipping costs from both USPS and UPS carriers where applicable.

Delivery delays can occasionally occur.

JUPdog ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours, if applicable.

Damages
JUPdog is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.